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Publication of Statistics

for the purpose of Article 32(4) of COMMISSION DELEGATED REGULATION (EU) 2018/389 of 27 November 2017

Month Uptime % Downtime % Error Response Rate % PIS (ms) AIS (ms) CoF (ms)

Empty fields are due to inactivities by customers on specific days.

Commercial Channels Names:

1) Online Banking;Business Net        2) 24 You        3) Mobile Banking;Mobile Geldb√∂rse / Mobile Wallet